Job ID:3265
Job Title:Cash Operations Manager
Rate:
Primary Skills:Bachelor’s degree in management, finance or accounting preferred
5+ years directly related experience
Must have excellent customer service skills and ability to complete tasks within a deadline
Experience leading or supervising others
Mortgage servicing experience preferred
Requires analytical, quantitative and problem solving skills, and the ability to complete complex projects with minimal supervision.
Proficiency utilizing Excel
Strong Interpersonal communication skills are required, with the ability to communicate with C-level management
Description:The Cash Operations team processes loan level financial transactions on mortgages. The Cash Operations Manager is responsible for overseeing team that processes payments, liquidations, disbursements, charge off’s and write off’s in accordance with CFPB guidelines, federal and state laws and company policy.
 
  • Responsible for leading and developing assigned team members. Performing evaluations of performance and development plans to ensure employee retention.
  • Establish and maintain working relationships with business partners to streamline and improve cross dependent processes.
  • Establish and document policies and procedures that support the company and departmental standards, procedures and strategic directives.
  • Drive progress and manage audits and projects to ensure timely completion.
  • Examine and correct outages timely and accurately.
  • Compile monthly details reports of Cash metrics.
  • Manage vendor relationships.
  • Troubleshoot and resolve issues that may arise, escalating when necessary.
  • Other duties as assigned.