 |
Current Job Opportunities |
| Job-0011 | ** Apply here if you do not see a job are interested in | Submit your resume to TELL/COM | |
| Job-0378 | Contact Center Overlay Sales | VA, MD, NC, SC, TN, GA, FL | |
| Job-0380 | CVP Engineer, Level 3, TAC | Virtual - US | |
| Job-0391 | Solutions Architect | Virtual Office, anywhere in North America | |
| Job-0398 | Sales Engineer | Denver, CO | |
| Job-0403 | Manager - Contact Center Solutions | Virtual - US | |
| Job-0408 | Enterprise Account Director | IL, OH, MI, KS | |
| Job-0410 | Major - National - Global Account Sales | Various locations in North America | |
| Job-0416 | Director - Product Line Management | Boston Metro | |
| Job-0417 | Senior Account Manager | Virtual - US | |
| Job-0425 | Cisco Contact Center Major Account Sales Manager | Arizona, Colorado, Southern California | Colorado |
| Job-0426 | Unified Communications Channel Sales | Dallas/Houston | Dallas - Ft Worth |
| Job-0426A | Unified Communications Channel Sales | Dallas/Houston | Atlanta Metro |
| Job-0426C | Unified Communications Channel Sales | Dallas/Houston | Southern California |
| Job-0427 | Call Center Sales Account Manager | Califorina, California | California |
| Job-0431 | Director Of Buisness Development | Virtual Office, anywhere in North America | Virtual USA |
| Job-0432 | Sales Engineer - Network Services | Bay Area, N.California, Northern Cal, Sacramento, San Jose CA | Northern California |
| Job-0433 | Senior Account Executive | Boston Metro, Greater Hartford, MA, New Hampshire | Boston Metro |
| Job-0435 | Sales Engineer - Unified Communications | Chicago Metro | Chicagoland Metro, Illinois |
| Job-0437 | Data Communications National Account Manager | Virtual - US | National Search - All Cities |
| Job ID: | Job-0011 | | Job Title: | ** Apply here if you do not see a job are interested in | | Description: | IF YOU DO NOT see an opportunity that looks to be a fit for your career fill out this form in its entirety. In an effort to streamline (yikes… how often have you heard that word) our business we really need you to help us out by filling out this form and attaching your resume
We spend the majority of our time chasing down potential jobs for you and doing data entry takes us away from things that do not have potential to help our clients and candidates.
By creating a profile here (or under one of the jobs below) you'll be in our internal database that we do not share with the outside world... so everything is confidential.
FYI: Because of time restraints we’re lucky if we POST 25% of our active jobs so don’t be discouraged if you don’t see what you are looking for. We also network with other recruiters who regularly contact us in search of candidates for their clients.
TELL/COM RECRUITERS was established in 1983 … we wish that everything we did on this end was perfect ... but it’s not … but we'll keep trying!
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0378 | | Job Title: | Contact Center Overlay Sales | | Rate: | $140-160,000 | | Description: | This client of TELL/COM RECRUITERS is a Billion dollar a year Systems Integrator that focuses on Cisco Voice, Data and Contact Center solutions. They are already a leader in providing network infrastructure solutions to global corporations.
RESPONSIBILITIES:
The person will drive the regional business development, strategic account planning, and overall sales of complex contact center solutions for both new target accounts and existing customer accounts. In this role the Contact Center Overlay sales person will perform the lead role in the sales process as a subject matter expert and drive the identification and qualification of contact center sales opportunities, serve as the main customer contact and trusted advisor, and act as a liaison between the account managers and the pre-sales and delivery organizations to ensure the highest level of customer satisfaction. The Contact Center Overlay sales person is responsible for driving the development and delivery of Proposals, Sales Presentations, Bills of Materials (BOMs), Professional Services and Managed Services quotes.
Key Responsibilities:
• Attain and maintain expert knowledge of all products and applications solutions in the areas of contact center infrastructure, IP architected contact centers, speech self service, workforce optimization, customer interaction, managed services, outsourcing and global benchmarking.
• Develop and execute regional business plans with the respective regional sale manager and area vice president.
• Drive complex call center opportunities from inception to customer approval and sign-off
• Work with pre-sales solution architects to deliver Bill of Materials, Professional Services quotes, Professional Services statement of work (SOW), and Managed Services quotes
• Develop and deliver sales proposals tailored to the specific needs of the customer
• Engages the client at a detailed level to gain a detailed understand the business issues and objectives driving the client’s Call Center project.
• Identifies the need for, and engages the appropriate vendor or partner personnel with the proper skill set to assist the solution and technology definition as required by the customer’s opportunity.
QUALIFICATIONS:
Fifteen (15) years of professional experience
• Ten (10) years of call center experience in management consulting or industry, with a level of senior manager, director or department manager achieved and sustained for at least three years
• Bachelor’s degree required with consultative selling training methodologies also preferred
• In depth knowledge of business drivers for call center and CRM solutions
• In depth knowledge of the business and technical aspects of building and operating a call center
• In depth knowledge of all types of call center applications and adjuncts, and the majority of popular vendor solutions
• Ability to understand and develop a requirements document that can be understood by business and technical professionals
• Must be comfortable communicating at the “C” level as well as the technical level
• Solid communications skills with the ability to speak in front of groups of people
• Ability to map business needs to a solution and codify requirements into call flows
• A team player willing to develop and share Intellectual Capital
• A strong client service orientation
• Demonstrate technical knowledge and consultative skills specific to Cisco Contact Center solutions.
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0380 | | Job Title: | CVP Engineer, Level 3, TAC | | Rate: | $90 - 105,000 | | Description: | Our client is a converged solutions provider delivering infrastructure professional services, management applications and operational maintenance services. They specialize in Unified Communications, Cisco IP Telephony, Contact Center Solutions and Network Management.
RESPONSIBILITIES:
The Cisco Voice Portal Engineer, Level 3, position will support, troubleshoot and perform change management for CVP deployments.
Job Duties / Requirements:
1. Broad experience with Cisco CVP standalone and enterprise configuration, troubleshooting and change management for large multi-site CVP deployments
2. Experience in the configuration, troubleshooting and change management for large multi-site CVP deployments
3. Experience in configuration, troubleshooting and change management of CVP applications and media including TTS, ASR and Audium/Cisco Design Studio applications
QUALIFICATIONS:
. Experience conducting assessments and message flow, configuration and application script assessments and redesign, as part of assimilating existing CVP environments into a new support environment
2. Experience debugging script routing and reporting errors
3. Experience conducting moves, adds and changes for queue and forward and self-service CVP models
4. Experience with the configuration and debugging of standalone and ICME controlled CVP instances including:
Unified CVP Reporting Server
CVP VoiceXML Server
Unified CVP VoiceXML Studio
Unified CVPO Operations Console Server
5. A working knowledge of the following components, which are required for a complete CVP solution:
Cisco Ingress Voice Gateway
Cisco VoiceXML Gateway
Cisco Egress Gateway
Cisco Unified Communications Manager (CallManager)
Cisco Unified Contact Center
Cisco Gatekeeper
SIP Proxy Server
DNS Server
Content Services Switch
Third-Party Media Server
Third-Party Automatic Speech Recognition (ASR) and Text-to-Speech and ASR servers
Voice Gateways/VXML Servers
Call Control Servers
Application Servers
Text-to-Speech and ASR Servers
6. Experience with both H.323 and SIP call control for CVP
CVP-I and CVP-D training is highly desirable
7. Additional experience with Cisco reporting, CTI OS, UCCE, ICME scripting, and outboud is considered a plus
Knowledge and/or Skill Requirements:
1. Strong technical, client and people management skills
2. Minimum 5 years experience in design, implementation or support lead roles for large Cisco multi-site contact centers
3. Experience doing QA, support and management of junior support resources on a skills or shift basis
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0391 | | Job Title: | Solutions Architect | | Rate: | $130,000+ | | Description: | This client of TELL/COM RECRUITERS is a Billion dollar a year international Systems Integrator that focuses on Cisco Voice, Data and Contact Center solutions.
This client is rapidly expanding it’s global connectivity and integration services Group and it’s strategy has evolved in parallel with the emergence of the intelligent network as the single most important enabler in business today. They are already a leader in providing network infrastructure solutions to global corporations.
RESPONSIBILITIES:
The Solution Architect is a consultative sales, technology and solution focused specialist who creates great client intimacy with their technical expertise. In addition to being viewed as a trusted technical advisor to the client, the Solution Architect will also have regional responsibility for solution design, business development, transition of projects from presales to delivery, and sales support while maintaining national responsibility for the development and rollout of new solutions. The Solution Architect provides pre-sales technical support and expertise in analyzing customer requirements, in conjunction with the customer’s current network and system capabilities, and ensuring technical solutions will accomplish the customer's objectives.
The role requires strong customer engagement on medium sized clients, which requires the ability to partake in scope of work determination, product pricing and RFP/RFI responses. The individual works closely with the sales account manager throughout this process and will also assist in the decision to pursue or abort a deal. A strong vendor relationship is required to ensure an understanding of the vendor’s products business/ technology positioning. The individual is expected to manage customer proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC. In order to obtain a working customer solution, the position acts as a bridge between the customer, delivery resources and project management. On all medium sized engagements, the Solution Architect owns the proposed solution, transitions the build / implementation to the delivery team, however remains engaged with the client through transfer to managed services and returns as “thought leaders” for the next opportunity. All processes should comply with all defined project management methodologies.
Progression is possible vertically to Senior Solution Architect, Practice Manager, or laterally to Consultant or Senior/Project Manager or into the Sales Organization.
Major Duties & Responsibilities
• Develop an understanding of this client’s market positioning, vision and solution value add
• Provide sales support and solution expertise on qualified opportunities including all managed service offerings specific to the practice
• Look for opportunities in other areas, especially managed services, and pursue these with the appropriate Account Manager
• Assume responsibility for technical pre-sales solution design and related justifications within the context of defined and client-approved requirements and constraints.
• Work with Account Managers on client proposals and when assigned to opportunities the presales deliverables (BOM, SOW, Diagram & PCT).
• Working together with Sales and Project Management, define the roadmap and milestones for each project, and the required involvement of delivery teams
• Participate in strategic account planning teams for key clients
• Maintain specified billable targets through the delivery of consultative services such as Surveyors, IT consulting, engagement management, and applicable components of key delivery engagements (end user training, etc.)
QUALIFICATIONS:
Qualifications/Experience required
Education/Qualifications Required
• A Bachelor’s Degree or equivalent in Accounting, Math, Business Administration, Engineering, Computer Science or equivalent combination of education and experience.
• Cisco CCNP and Cisco CCDP certifications are desirable as well as HP, EMC, and Sun sales certifications.
Work Experience Required
• 5-10 years experience in the IT industry with 5 years enterprise Pre-Sales experience.
• 3 years exposure to Systems Administration (NT or UNIX) is required.
• Overall technical leadership in at least one major network project is required.
• Significant technical involvement in at least 3 major network projects is necessary.
• Highly developed technical capability across a broad range of products / solutions
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0398 | | Job Title: | Sales Engineer | | Rate: | $130-140,000 | | Description: | Our client is a converged solutions Manufacturer delivering infrastructure professional services, management applications and operational maintenance services. They specialize in Unified Communications, IP Telephony, Contact Center Solutions and Network Management.
RESPONSIBILITIES:
The Sales Engineer will work with the sales team within assigned regions through out the United States. Qualified candidate must be able to do network discoveries, conduct customer interviews, design, present solutions, respond to RFPs, create SOWs, do pricing, BOMs, and act as liaison between sales and operatiions.
• Leveraging relationships within organizations to solve technical hurdles and foster awareness of this clients solution set and value proposition
• Work with Sales Account team to establish long term relationships with Call Center accounts
• Implementing, configuring and testing our solution at customer's facilities during Proof of Concepts
• Interfacing with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings
• Assisting with the development of alliance partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers
QUALIFICATIONS:
Requirements
• BS degree
• Minimum 5 to 7 years of Pre-Sale Design and Solutions-based selling experience in Enterprise-level contact center environments
• Knowledge of sales methodologies, processes and disciplines
• Contact Center domain knowledge: IP telephony, CTI, ACD, IVR, call recording, and predictive dialers including product knowledge of Avaya, Genesys, Cisco, Siebel
• Familiarity with VoIP protocols, deployment methodology and design including SIP, H.323 and Voice Quality assessment methods
• Perform technical presentations to existing and new customers at an executive level
• Proficiencies in: verbal and written communications, MS Office applications
• Willingness to learn new technologies and adapt existing solutions to fit specialized needs
Preferred Skills
• Background in one of the following:
o Team member of a quality assurance group with test automation experience. Familiarity with testing projects and methodology
o Experience with deploying and/or operational use of Enterprise monitoring tools (HP Open View, BMC Patrol or similar)
• Hands on experience with programming/scripting languages: Perl/regular expressions, Java, Visual Basic or similar
• Familiarity with VXML and ASR technologies
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0403 | | Job Title: | Manager - Contact Center Solutions | | Rate: | $140-160,000 | | Description: | Our client is a converged solutions provider delivering infrastructure professional services, management applications and operational maintenance services. They specialize in Unified Communications, Cisco IP Telephony, Contact Center Solutions and Network Management.
RESPONSIBILITIES:
This position will be responsible for managing all engineers and project managers for the contact center solutions group.
QUALIFICATIONS:
* Broad experience with design, implementation and management of complex Cisco Unified Communications architectures
* Minimum 8 years demonstrated experience in design or implementation lead roles for large multi-site contact centers
* Experience performing QA, oversight and estimation of complex remote projects
* Experience in creating methodology, standards and process for the successful design, build, test and deployment of contact centers in a Cisco VoIP environment
* Experience in growing contact center practice, revenue and cross-training and mentoring group members
* Strong technical, client and people management skills
* 10+ years experience managing contact center consulting, engineers and project managers, with at least 3 years in a Cisco VoIP environment
* Experience in design, build, test deployment and project management of contact center solutions, including CVP, ICM with scripting, CTI OS, CAD, reporting, speech, IVR and distributed call center networks
* Demonstrated experience establishing methodologies, templates and standards for a geographically dispersed professional services organization
* Proven track record of successfully growing a professional services practice while maintaining profitability and high levels of customer satisfaction
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0408 | | Job Title: | Enterprise Account Director | | Rate: | $180-200,000 | | Description: | Our client is a global communications solutions provider, offering the most complete end-to-end portfolio of solutions and services in the area’s of third-generation mobile networking, metro optical and packet, circuit-to-packet, broadband access, advanced network and professional services, and next-generation operations support systems.
RESPONSIBILITIES:
• Achieve annual order and revenue targets
• Develop and execute an Enterprise sales strategy with associated account plans focused on key market verticals and target customers.
• Develop and foster senior level contacts and achieve "trusted advisor" status within targeted accounts. Pro-actively call on new accounts to position clients Enterprise products.
• Collaborate with the Services Sales team and the Services Product Management team to realize market objectives and financial targets. Aggressively share market requirements and assist with the creation and validation of customer value propositions.
• Marshall and lead cross-organizational deal pursuit teams.
• Accurate and on-time order forecasting.
• Budget and expense management
• Performance management of direct reports: Annual objective setting, feedback, sales coaching and skills development.
• Can do attitude & team player with proven ability to influence others to achieve sales goals.
• Travel: 50% - 75% expected seeing customers, managing team and driving new business.
QUALIFICATIONS:
7-10 years of direct sales experience with a proven track record of finishing in the top 10%.
• 5 years successful selling experience in the Healthcare, Education, Financial, and Hospitality industry.
• Senior level customer relationships within the utility, energy and/or transportation markets.
• Experience closing large system integration or outsourcing deals.
• Strong financial acumen.
• Results focused – must have a solid track record with proven ability to identify, qualify and close deals.
• Hiring top performing sales talent.
• Excellent written, communication and presentation skills.
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0410 | | Job Title: | Major - National - Global Account Sales | | Rate: | $130,000+ | | Description: | Leading Avaya Platinum National Business Partner is looking to expand their sales organization strategically with experienced Avaya sales reps coming from either Avaya or other Avaya partners.
This client has been given several existing large accounts by Avaya and they are looking for individuals who can manage these accounts as well as bring on ...over time ... some of their existing Avaya customers.
One of the top compensation plans for producers in the industry! | | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0417 | | Job Title: | Senior Account Manager | | Rate: | $170-190,000 | | Description: | client is the market leader in the Unified Communications, IP Contact Centers, VoIP, NGN, and IMS-based networks verticals.
RESPONSIBILITIES:
Sales Alliances Management position is responsible for Systems Integrator Alliances Partners – specifically to the Cisco Systems Integrators. This role will balance Alliance Management, sales support and training with the focus of growing the sales funnel. (Both a sell to and sell through)
Qualified individuals will work from their home office and reside either in the Northeast, mid-Atlantic or Chicago areas.. however they will consider outstanding candidates from anywhere in the country
Responsibilities:
• Develop, Implement and Manage Plan for Systems Integrator Partners
• Build Pipeline (3X Quota) of Opportunity to over achieve Regional Quota requirements
• Ability to Manage all aspects of Sales Process and Alliance Strategy: qualification, presentations, products/business offerings and relationships with Alliances Sales Force
• Manage and be the main point of contact for Alliances Sales Team and management
• Manage sales orders and provide status to Sales Team and/or Manager, while driving the Alliance
• Capacity to clearly present Value Proposition to Senior Management in Alliances
• Work with Marketing to drive presentations, documentation, programs and events to extend and assist Alliances Sales organizations
• Leadership to promote a team-based selling environment
• Leverage existing, and forge new relationships within the Alliance ecosystem
• Weekly Forecast Preparation and Presentation
• Keeping abreast of competition, competitive issues and products.
• Attending and participating in sales meetings, product seminars and trade shows.
QUALIFICATIONS:
• 5+ years selling in the Contact Center, CTI, IVR, Speech or CRM Markets
• A solid understanding of Call Center technology
• Existing Sales/Management and Sales Engineer/Professional Services/Management level relationships within the Industry
• Existing Relationships within the Cisco ecosystem and their channel partners.
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0425 | | Job Title: | Cisco Contact Center Major Account Sales Manager | | Description: | Position: Major Account Sales – Selling Cisco Contact Center Solutions
(3) Locations: 1) Arizona, 2) Colorado, 3) Southern California
Compensation: $250,000 - Salary plus commission
Although my client’s technology expertise includes IP Telephony, VoIP, Cisco Unified Communications Systems, Applications, Network Management, LAN/WAN, physical layer infrastructure and Wireless they are seeking Account Executives in Arizona, Colorado and Southern California with experience in selling Cisco’s Contact Center technologies.
My client prides itself on its technical design and engineering staff being one of the most talented in the country and they are one of the few solution providers that can provide a full complement of certified in-house project management, data and system design, software specialists and system technicians.
Most of their Account Executives make well into six-figure income every year. Top Sales reps make over 400K and there are no caps on income. You will be responsible for new business development; however, you keep and grow your client base.
The ideal candidate will have a strong background in Cisco products in our focus areas with a proven record of accomplishment. Skills should include:
• Build business by identifying and selling prospects; maintaining relationships with clients
• Identify business opportunities by identifying prospects.
• Sell products by establishing contact and developing relationships with prospects and recommending solutions.
• Maintain long term relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
The successful candidate will be a motivated, results oriented team players who wants to work with cutting edge technology in a fast growing, innovative, and dynamic company.
This client’s growth corresponds to immense hard work and enthusiasm from a team of exceptionally talented and dedicated employees. They plan to continue their record of strong growth by remaining focused on offering their customers exceptional product solutions and superior supporting services. If you have what it takes to thrive in a fast-paced environment, I want to hear from you.
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0426 | | Job Title: | Unified Communications Channel Sales | | Description: | Position: Channel Account Manager
Industry: Unified Communications – VoIP – IP Telephony
Location: Dallas, TX – Work out of Home
$ 80,000 - Base Salary:
$100,000 – Commissions at 100%
$180,000 - Total Compensation at 100% of plan
Job Description:
This person will be responsible for selling through strategic Channel Partners in the Dallas, Houston, San Antonio and Austin metro areas.
Responsibilities:
• Grow Partner Revenue: The bottom line objective for the position is the delivery of revenue through the relevant channels. This is the most critical responsibility, and achievement of this objective will outweigh accomplishment of any and all of the other responsibilities.
• Go out on sales calls WITH the channel partners and co-sell their customers!
• Trainings, both onsite and virtual. Teach them when to bring you in and how to recognize a potential opportunity! These are essential for building excitement, understanding, and increasing overall awareness within the channel partner's sales organization to the opportunities surrounding them.
• Relationship management: Establish and maintain strong working relationships with the partner sales organizations and management within the assigned geographic territory.
• Tactical Sales Engagements and Support: Provide direct support to partner sales organizations in helping drive sales cycles within identified opportunities (side-by-side selling where applicable).
• It is imperative that the Channel Account Manager be available and engaged in tactical deals for the partnership to insure success in specific deals, assisting in developing the partner's sales resources and to capture critical market information which will help refine their ability to improve current and future channel successes.
• Capture important information from the channel partners and effectively communicate concepts and ideas to the relevant resources to insure we are proactively adjusting to marketing changes.
If you are interested in this opportunity please apply here. If this opportunity is not appropriate then we encourage you to apply to job 0011 at the top so we can get you into our database!
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0426A | | Job Title: | Unified Communications Channel Sales | | Description: | Position: Channel Account Manager
Industry: Unified Communications – VoIP – IP Telephony
Location: Dallas, TX – Work out of Home
$ 80,000 - Base Salary:
$100,000 – Commissions at 100%
$180,000 - Total Compensation at 100% of plan
Job Description:
This person will be responsible for selling through strategic Channel Partners in the Dallas, Houston, San Antonio and Austin metro areas.
Responsibilities:
• Grow Partner Revenue: The bottom line objective for the position is the delivery of revenue through the relevant channels. This is the most critical responsibility, and achievement of this objective will outweigh accomplishment of any and all of the other responsibilities.
• Go out on sales calls WITH the channel partners and co-sell their customers!
• Trainings, both onsite and virtual. Teach them when to bring you in and how to recognize a potential opportunity! These are essential for building excitement, understanding, and increasing overall awareness within the channel partner's sales organization to the opportunities surrounding them.
• Relationship management: Establish and maintain strong working relationships with the partner sales organizations and management within the assigned geographic territory.
• Tactical Sales Engagements and Support: Provide direct support to partner sales organizations in helping drive sales cycles within identified opportunities (side-by-side selling where applicable).
• It is imperative that the Channel Account Manager be available and engaged in tactical deals for the partnership to insure success in specific deals, assisting in developing the partner's sales resources and to capture critical market information which will help refine their ability to improve current and future channel successes.
• Capture important information from the channel partners and effectively communicate concepts and ideas to the relevant resources to insure we are proactively adjusting to marketing changes.
If you are interested in this opportunity please apply here. If this opportunity is not appropriate then we encourage you to apply to job 0011 at the top so we can get you into our database!
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0426C | | Job Title: | Unified Communications Channel Sales | | Description: | Position: Channel Account Manager
Industry: Unified Communications – VoIP – IP Telephony
Location: Dallas, TX – Work out of Home
$ 80,000 - Base Salary:
$100,000 – Commissions at 100%
$180,000 - Total Compensation at 100% of plan
Job Description:
This person will be responsible for selling through strategic Channel Partners in the Dallas, Houston, San Antonio and Austin metro areas.
Responsibilities:
• Grow Partner Revenue: The bottom line objective for the position is the delivery of revenue through the relevant channels. This is the most critical responsibility, and achievement of this objective will outweigh accomplishment of any and all of the other responsibilities.
• Go out on sales calls WITH the channel partners and co-sell their customers!
• Trainings, both onsite and virtual. Teach them when to bring you in and how to recognize a potential opportunity! These are essential for building excitement, understanding, and increasing overall awareness within the channel partner's sales organization to the opportunities surrounding them.
• Relationship management: Establish and maintain strong working relationships with the partner sales organizations and management within the assigned geographic territory.
• Tactical Sales Engagements and Support: Provide direct support to partner sales organizations in helping drive sales cycles within identified opportunities (side-by-side selling where applicable).
• It is imperative that the Channel Account Manager be available and engaged in tactical deals for the partnership to insure success in specific deals, assisting in developing the partner's sales resources and to capture critical market information which will help refine their ability to improve current and future channel successes.
• Capture important information from the channel partners and effectively communicate concepts and ideas to the relevant resources to insure we are proactively adjusting to marketing changes.
If you are interested in this opportunity please apply here. If this opportunity is not appropriate then we encourage you to apply to job 0011 at the top so we can get you into our database!
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0427 | | Job Title: | Call Center Sales Account Manager | | Description: | Position: REGIONAL SALES ACCOUNT MANAGER,
Location: CALIFORNIA
Compensation: $90 - $100,000 Base Salary and at 100% person will earn $200 - 210,000
This client is the market leader in the Unified Communications, IP Contact Centers, VoIP, NGN, and IMS-based networks verticals.
Location: California
POSITION:
Sales Manager selling into Enterprise accounts adopting, deploying and upgrading next-generation VoIP, IVR, and CTI and Call Center applications
Candidates must reside in California in close proximity to a regional airlines hub and maintain an established home business office.
RESPONSIBILITIES:
The Regional Sales Account Management position is responsible for direct sales of Contact Center solutions, products and service offerings throughout California.
• Develop, implement and manage a Regional Sales Plan
• Build Pipeline (3x quota) to over-achieve requirements $2M on plan
• Manage sales process: qualification, presentation, proposal, legal and closure
• Forge new relationships and build upon established partnership within Partner ecosystem
• Evangelize our “Value Proposition” to Call Center management
• Promote team-based solution selling environment
REQUIREMENTS:
• 7+ years Call Center Solutions selling experience within the Enterprise, Call Center, CTI, IVR, Speech or CRM Markets
• BS degree, excellent business communication skills
• A solid understanding of call center technology
• Existing relationships with Genesys, Nuance, Avaya, Cisco, eLoyalty ecosystems
• Consistent high performance with customer-centric approach, and recognition for quota over-achievement, creative solutions and customer satisfaction
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0431 | | Job Title: | Director Of Buisness Development | | Description: | Director of Business Development - Call Recording
Purpose and Primary Function:
The candidate will provide vision to the organization and will focus primarily on the long term evolution of the business and the short term successful operation, with emphasis on efficient marketing/biz dev and growing sales.
The candidate shall position the Call Recording business to gain market share and develop leadership in the market and develop its brand .
Principal Responsibilities And Authorities
Manage the Call Recording organization that includes Business Development and Marketing, aiming to succeed in growing sales of the existing products and in introducing successfully new products to the market.
Work in collaboration with partners and our Sales ,Operation, Marketing, Research and Development.
Identify , capture and integrate business opportunities that support strategic objectives.
Ideal Candidate will have/be
Proven business development and some Marketing experience .
Experience in leading business development in the Call Recording market.
A team player and builder, comfortable in a matrix environment.
Diverse international experience is preferred.
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0432 | | Job Title: | Sales Engineer - Network Services | | Description: | This client is an International Network Services Provider
Sales Engineer (85-105K – ote 120-140K)
Job Description:
The Sales Engineer is a pre-sales oriented technical position, acting
as the account team technical lead by supporting the sales organization in all phases of
the sales process.
Responsibilities:
The Sales Engineer (SE) acts as the subject matter expert regarding all products, including: Managed Ethernet Services, Managed Market Data Delivery, Managed Premium Internet and Collocation.
The SE leads technical discovery and qualification meetings for prospective customers
and is responsible for educating prospective customers on the benefits of company’s service offerings which include evaluations, presentations and proposals to take place on conference calls and/or site visits. The SE participates or leads sales strategy discussions with the account team, understanding customer business and technical drivers. The SE is responsible to forge direct relationships with prospects and existing customers. The SE may be required to actively participate in customer network planning, provide customer training and continually update customers on new technologies. The SE is required to engineer solutions based on customer requirements, provide a design document or diagram as necessary and present solutions to the prospect or customer. The SE will participate with the account team to obtain customer contract acceptance and ensures final documentation of the proposed solution is complete and delivered to the service delivery department. The SE also reduces risk of cancellation by customers prior to acceptance of sold services, working with internal engineering, support and delivery organizations.
The SE is additionally responsible for developing and presenting technical sales training
for the account teams. The SE will work closely with the Network Architecture, Network
Engineering and Product teams to develop future product direction and strategy by
providing input based on customer and prospect discussions. The SE will maintain an
on-going understanding of the managed services industry.
Required Qualifications and Education:
Bachelor’s degree in Engineering, Computer Science, Telecommunications or related
technical field • Minimum 2 years sales engineering experience providing customer presentations, designs and pricing • Detailed knowledge of LAN/WAN network technologies such as: VPN, SONET, Frame Relay, ATM, MPLS, VPLS services
• Team player with company and project-oriented initiative
• Ability to be assertive and persuasive with prospects, clients and colleagues
• Excellent written, verbal and presentation skills appropriate for both
• Excellent time management skills to allocate resources across multiple projects
• Familiarity with MS Visio, Powerpoint, Word, Excel, Outlook
• Strong individual contributor requiring minimal direct supervision and able to
make decisions demonstrating sound business judgment
• Fundamental knowledge of voice, video and other data types, application and
network security awareness, switching and routing best practices and collocation
• Must be willing to travel approximately 10-20%
Preferred Qualifications and Education:
In addition to the Basic Qualifications and Education, the ideal candidate may possess
one or more of the following qualifications or skills:
• Technical certifications such as Cisco’s CCNA, CCNP, CCNA, etc.
• Industry specific certifications such ITIL Fundamentals, CISSP, etc.
• Familiarity with industry standard routing protocols such as: RIP, OSPF, BGP,
IS-IS, VRRP, etc.
• Familiarity with hardware manufacturers such as Juniper, Cisco, Extreme, Nortel,
Lucent and RAD Data Communications,
• Knowledge of multicast data distribution in either the financial or entertainment
verticals
• Knowledge of physical infrastructure such as fiber optics, conduit, etc.
• Knowledge of applications, operating systems and security as they pertain to
managed hosted solutions
• Knowledge of electrical power and ability to perform power calculations as it
pertains to data center topologies
Sell Global Network Services to Multi Nationals in the Bay area.
Base Salary: 80-90K base OTE:
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0433 | | Job Title: | Senior Account Executive | | Description: |
I am looking for potential candidates with AVAYA or NORTEL experience to join an Platinum Avaya Systems Integrator with local offices in the Boston area to take on a Senior Account Manager role.
This position is both a hunter and a farmer and this position will have between 20-30 existing customers but you’ll still need to go out and hunt for new business!
Top sales reps with this company earn well over $300,000 but first year earnings should be in the $130-150,000 range unless you already have existing Avaya accounts.
This is an exceptional career opportunity for an aggressive, sales professional to generate targeted sales of Avaya telecommunication products and services to new and existing customers. Based in the Boston Suburbs, the Senior Account Manager will be selling to existing customers (20-30) as well as net new accounts.
Qualifications:
• 5+ years experience in medium to large telecommunication Unified Communications sales.
• Recent Avaya or Nortel sales experience
• Strong technical knowledge of telecommunication TDM and IP PBX/network systems required.
• Well-developed strategic and tactical selling skills.
• Proven ability to work independently as well as lead team effort.
• Bachelor's degree or equivalent preferred.
This client offers a very competitive compensation and excellent benefits package that include medical, dental, vision, life insurance, STD, LTD and 401K.
This is a great job with a great company and a great Sales manager.
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0435 | | Job Title: | Sales Engineer - Unified Communications | | Description: | This client has an exceptional career opportunity for a Senior Sales Engineer with Avaya experience to support the sales of converged communication networks, applications, and services to new and existing customers.
The Senior Sales Engineer will team with the midwest sales team in developing value-added solutions for customers. The successful candidate will lead technical discussions with clients, using a "consultative selling" approach focusing on the client's problem.
Responsibilities include:
1 - Team with assigned Account Managers. Following a consultative selling approach, identify customer problems, define requirements and develop appropriate solution.
2 - Develop and deliver effective technical presentations to audience of varied technical backgrounds.
3 - Proactively engage sales and branch personnel providing pre-sales technical support to ensure proposal represents optimum solution.
Qualifications - Qualified applicants will possess the following:
1- Strong demonstrated presentation skills, with proven ability to effectively engage customers of varied technical backgrounds in productive technical discussions.
2- Excellent verbal and written communication skills.
3 - trong technical knowledge of converged VoIP network systems, and peripheral equipment.
4 - Minimum 3 + years technical sales support experience in sales of medium to large AVAYA Communication Manager networks and call center products.
Converged Networking experience.
Cisco CCNA certification or equivalent a plus.
Avaya Certifications (ACACN, ACA, ACS, etc.) highly desired.
Proficiency with Avaya ASD, Microsoft Excel, Powerpoint, and Visio.
Proven ability to work independently as well as contribute to team effort.
This client offers a competitive compensation and excellent benefits package that include medical, dental, vision, life insurance, STD, LTD and 401K.
No Relocation Available. Preference will be given to local candidates
| | | Apply | Copy Link | Go To Top |
| Job ID: | Job-0437 | | Job Title: | Data Communications National Account Manager | | Rate: | $190,000 - $260,000 | | Description: |
Our client is a global leader in Data Networking and is currently in an expansion mode.
National Account Managers
Locations:
1. NY Metro, CT, N.NJ
2. Phila - S.NJ
3. Upstate NY
4. California (bay area, orange county area)
5. KC or StL
Responsibilities:
• Work side by side with the Enterprise Sales team to uncover potential opportunities.
• Identify and qualify opportunities within existing customers to build and manage a pipeline.
• Must have knowledge of Data Communications
Requirements:
• Requires a mature solution selling approach with an established sales record.
• 5-10 + Years of Data Communications sales experience:
Target Earnings at 100% - $190,000 – $260,000
There is also a terrific opportunity to over achieve!
Candidates with experience selling Cisco, 3Com, Nortel, Alcatel-Lucent, Juniper, Extreme, F5, Enterasys,
.
| | | Apply | Copy Link | Go To Top |
|
|
|